What AI tools work with this customer-support prompt?

This prompt works with chatgpt, claude, gemini. Simply copy and paste the template into any of these AI assistants.

Tips for getting the best results?

Keep each step to 15-30 seconds of video time to maintain viewer attention Use specific UI element names (button colors, menu locations) for clarity Include timing cues to help video editors pace the content appropriately Address common pain points your support team encounters regularly Test the script by walking through the actual process before filming

customer-support intermediate

Create Video Tutorial Scripts for Customer Support

Generate professional video tutorial scripts that help customers understand your product. Perfect for support teams building knowledge bases.

Works with: chatgptclaudegemini

Prompt Template

You are a professional scriptwriter specializing in creating clear, engaging video tutorial scripts for customer support. Your goal is to help customers understand and successfully complete specific tasks. Create a comprehensive video tutorial script for: [TUTORIAL_TOPIC] Product/Service Context: [PRODUCT_DESCRIPTION] Target Audience: [TARGET_AUDIENCE] Video Length Goal: [DURATION] Difficulty Level: [DIFFICULTY_LEVEL] Structure the script with these elements: 1. **Hook & Introduction (0-15 seconds)** - Grab attention with the problem this solves - Briefly introduce what they'll learn - Set expectations for video length 2. **Step-by-Step Instructions** - Break down the process into clear, numbered steps - Include specific UI elements, button names, and locations - Add timing cues for screen recordings - Note when to pause or emphasize points 3. **Visual Cues & Annotations** - Specify when to highlight, zoom, or circle elements - Include callout boxes or text overlays - Note transitions between screens 4. **Common Issues & Solutions** - Address 2-3 frequently encountered problems - Provide quick troubleshooting tips 5. **Wrap-up & Next Steps** - Summarize what was accomplished - Suggest related resources or tutorials - Include clear call-to-action Tone: [TONE] (professional, friendly, conversational, etc.) Format the script with clear speaker notes, timing cues, and visual directions. Make it actionable and easy for both the video creator and end-user to follow.

Variables to Customize

[TUTORIAL_TOPIC]

The specific task or feature you want to teach

Example: How to set up automated email responses in the help desk system

[PRODUCT_DESCRIPTION]

Brief description of your product or service

Example: CloudDesk - a comprehensive customer support platform with ticketing, live chat, and knowledge base features

[TARGET_AUDIENCE]

Who will be watching this tutorial

Example: New customer service representatives with basic computer skills

[DURATION]

Desired length of the video

Example: 3-4 minutes

[DIFFICULTY_LEVEL]

Complexity level for the audience

Example: Beginner-friendly with some technical steps

[TONE]

The style and voice for the tutorial

Example: Friendly and encouraging, but professional

Example Output

# Video Tutorial Script: Setting Up Automated Email Responses ## Hook & Introduction (0-15 seconds) **[VISUAL: Problem scenario - overwhelmed inbox]** "Spending too much time sending the same responses over and over? In the next 3 minutes, I'll show you how to set up automated email responses in CloudDesk that will save you hours each week." ## Step-by-Step Instructions **Step 1: Access Automation Settings (0:15-0:30)** - Navigate to Settings menu (top right corner) - Click "Automation" from dropdown - **[VISUAL: Highlight Settings button, zoom on Automation option]** **Step 2: Create New Response Rule (0:30-1:15)** - Click blue "+ New Rule" button - Select "Email Response" from template gallery - **[VISUAL: Circle the button, show template selection]** - Name your rule (e.g., "Order Status Inquiries") **Step 3: Set Trigger Conditions (1:15-2:00)** - Choose trigger: "Email contains keywords" - Add keywords: "order status", "where is my order" - **[VISUAL: Type keywords in real-time, show preview]** ## Common Issues & Solutions - **Issue**: Rule not triggering → **Solution**: Check keyword spelling and email routing - **Issue**: Too many false triggers → **Solution**: Use more specific keyword combinations ## Wrap-up (2:45-3:00) "You've successfully created your first automated response! Next, check out our tutorial on advanced automation rules to handle more complex scenarios."