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Design a Client Feedback Form

Create professional client feedback forms that gather actionable insights. Perfect for consultants to improve service quality and retention.

Works with: chatgptclaudegemini

Prompt Template

Create a comprehensive client feedback form for my [BUSINESS_TYPE] consulting business. The form should gather actionable insights to improve our service quality and client satisfaction. Please design a form that includes: 1. Essential client information capture 2. Service quality assessment questions 3. Communication and responsiveness evaluation 4. Value delivery measurement 5. Specific improvement suggestions section 6. Overall satisfaction rating 7. Likelihood to recommend (NPS style) 8. Open-ended feedback opportunity Form specifications: - Target audience: [TARGET_CLIENT_TYPE] - Primary service focus: [PRIMARY_SERVICE] - Form length: [DESIRED_LENGTH] (short/medium/comprehensive) - Distribution method: [DISTRIBUTION_METHOD] For each question, provide: - The exact question text - Response format (multiple choice, scale, open text) - Why this question is important for gathering actionable insights Ensure questions are: - Clear and unambiguous - Non-leading and objective - Relevant to consulting relationships - Designed to uncover specific improvement opportunities - Professional yet approachable in tone Also include a brief introduction message for the form and a thank you message for completion. Make sure the form flows logically and doesn't feel overwhelming to complete.

Variables to Customize

[BUSINESS_TYPE]

The type of consulting business (e.g., management, marketing, IT, financial)

Example: marketing strategy

[TARGET_CLIENT_TYPE]

The primary type of clients you serve

Example: small to medium-sized B2B companies

[PRIMARY_SERVICE]

Your main consulting service or expertise area

Example: digital marketing strategy and implementation

[DESIRED_LENGTH]

How comprehensive you want the form to be

Example: medium

[DISTRIBUTION_METHOD]

How you plan to send the form to clients

Example: email link after project completion

Example Output

# Client Feedback Form - Marketing Strategy Consulting **Introduction:** Thank you for partnering with us on your digital marketing strategy. Your feedback helps us continuously improve our services and deliver exceptional value to our clients. ## Client Information 1. Company Name: [Text field] 2. Project/Service Period: [Date range] ## Service Quality Assessment 3. How would you rate the quality of our strategic recommendations? - Scale: 1-5 (Poor to Excellent) - Purpose: Measures core deliverable quality 4. Did our solutions address your specific business challenges? - Options: Completely / Mostly / Partially / Not at all - Purpose: Evaluates problem-solving effectiveness ## Communication & Responsiveness 5. How satisfied were you with our communication frequency? - Scale: 1-5 (Very Dissatisfied to Very Satisfied) - Purpose: Identifies communication improvement opportunities ## Value Delivery 6. How likely are you to recommend our services? (0-10) - NPS Scale: 0-10 - Purpose: Measures overall satisfaction and loyalty ## Improvement Suggestions 7. What could we have done better? [Open text] - Purpose: Captures specific actionable feedback **Thank you message:** We appreciate your time and honest feedback. Your insights directly contribute to our service improvements.

Pro Tips for Best Results

  • Keep the form to 7-10 questions maximum to ensure high completion rates
  • Mix question types (scales, multiple choice, open-ended) to gather both quantitative and qualitative data
  • Send the form within 48 hours of project completion while the experience is fresh
  • Always explain why you're asking for feedback and how you'll use it to improve
  • Follow up personally on any negative feedback to show you're committed to improvement

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